Shipping policy
Darchitectures ApS
Processing time
Darchitectures is a small, independently run operation, and fulfillment is handled by one person. We aim to ship orders within [insert — e.g. 1-3 business days], but occasional delays can happen — for example, if fulfillment is temporarily unavailable while traveling. If your order is likely to take longer than usual, we'll do our best to let you know by email.
Where we ship
We currently ship to Denmark and the rest of the European Union. If your country isn't available at checkout, it means we don't yet ship there.
Carriers
We ship using [insert final carrier(s) — e.g. Shipmondo, working with PostNord/Bring/DAO for Denmark and UPS for the rest of the EU]. The carrier used for your order may vary by destination.
Shipping costs and delivery times
Shipping costs are calculated at checkout based on package weight and destination. Estimated delivery times:
- Denmark: [insert — e.g. 1-3 business days]
- Rest of EU: [insert — e.g. 3-7 business days]
These are estimates, not guarantees, and can be affected by customs processing, weather, or carrier delays outside our control.
Customs and duties
As an EU-based company shipping within the EU, your order should not incur customs duties or import VAT beyond what's already included in the listed price. If we begin shipping outside the EU in future, this section will be updated to reflect any customs charges the recipient may be responsible for.
Tracking
You'll receive a tracking link by email once your order ships. If tracking shows no movement for several days, contact us and we'll follow up with the carrier.
Lost, delayed, or damaged packages
If your order arrives damaged, contact us within 14 days of delivery with your order number and a photo — see our Refund Policy for how we handle faulty or damaged items. If a package is lost in transit, contact us and we'll investigate with the carrier and arrange a replacement or refund once confirmed lost.
Address accuracy
Please double-check your shipping address at checkout. We're not responsible for orders delayed or misdelivered due to an incorrect address entered at purchase, though we'll do what we can to help redirect a package if you catch the error quickly after ordering.
Contact
Questions about shipping can be sent to sales@darchitectures.co.
This is a draft, not a substitute for legal advice. The processing time, delivery time estimates, and final carrier list are placeholders — fill these in once your Denmark and EU carrier deals are actually confirmed (this is still open on your Website Launch board). Publishing estimated delivery times you can't actually back is worth avoiding, since it can create liability for undelivered promises.